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Privacy Policy
Updated on: April 2, 2025
Effective date: April 2, 2025
The website https://www.pixelpilot.cc (“PixelPilot,” “Website,” “Platform,” “we,” “us,” or “our”) is owned and operated by PICIT AI TECHNOLOGY PTE. LTD., a company registered in Singapore. The registered address is 60 Paya Lebar Road, #12-03, Paya Lebar Square, Singapore 409051. This Privacy Policy (“Policy”) applies to the Services offered through the Website (“Services”).
PixelPilot is fully aware of the importance of personal information to you. Your trust is very important to us. We will protect your personal information and privacy security in accordance with laws and regulations and in accordance with industry best practices. We have formulated this "Privacy Policy" and specifically remind you: We hope that you will read and understand this Privacy Policy carefully before using PixelPilot and related services so that you can make appropriate choices.
This Privacy Policy will help you understand:
We will collect and use your information in accordance with the Privacy Policy, but we will not collect personal information in a packaged manner in a mandatory manner simply because you agree to this Privacy Policy.
When you use or enable related functions or use services, we will collect and use relevant information as necessary to achieve the functions and services. You can refuse to provide information unless it is necessary to achieve business functions or in accordance with laws and regulations without affecting other functions or services. We will explain the information to be collected item by item in the privacy policy.
Camera permissions are not enabled by default. They are only used to implement specific functions or services with your explicit authorization. You can also withdraw authorization. It is particularly important to point out that even if we obtain these sensitive permissions with your authorization, we will not collect your information when the relevant functions or services do not require it. For details, please see: Application Permission Application and Usage Instructions
The following will help you understand in detail how we collect, use, store, transfer (if applicable) and protect personal information; help you understand how to manage your personal information. This policy is closely related to your use of our services. We recommend that you carefully read and understand the entire content of this policy and make the choices you think are appropriate. We have highlighted the important terms and conditions related to your personal information rights and interests in bold, so please pay special attention.
1. How we collect and use personal information
2. How do we use cookies and other similar technologies?
3. Partners, transfer, and disclosure of personal information involved in data use
4. How we store personal information
5. How do we protect the security of personal information?
6. Exercising your personal information rights
7. Minors Clauses
8. Privacy Policy Amendments and Notices
9. Contact Us
1. How we collect and use personal information
We will collect the information you actively provide when using the services, as well as the information generated by you in the process of using the functions or receiving the services through automated means in the following ways:
1.1 Registration and Login
To ensure the safety of your personal space, you need to register and log in before you can use related services. When you register and log in to PixelPilot and related services , you can use a third-party account to log in and use PixelPilot. With your consent, we will obtain your public information (avatar, nickname, and other information you authorize) registered on the third-party platform for binding with the PixelPilot account, so that you can directly log in and use this product and related services.
1.2 Intelligent Dialogue
When you use the intelligent conversation function service, we will collect the text content you enter during the interaction with PixelPilot. We will analyze and calculate the above information to better understand your questions and context, so as to provide you with more relevant information content and provide intelligent conversation services.
1.3 User Feedback and Service Feedback
a. Customer Service and Questions: In order to facilitate contact with you, help you solve problems as soon as possible, or record the solutions and results of related problems, we may save your communication records and related content (including account information, feedback information, other information you provide to prove relevant facts, or contact information you leave) . If you contact us directly through contact@picit.ai , provide feedback, make complaints, appeals, or consult PixelPilot related issues, in order to ensure the security of your account and system, you need to provide us with your account information so that we can verify your user identity. Such information is necessary information for identity verification in user feedback. During the feedback, complaint or consultation process, in order to help you solve the problem or record the solution and results of the relevant problem, you may need to provide us with the corresponding supporting materials attachments . The system may record the communication records between you and us so that we can better help you solve the problem you are consulting and improve the quality of service. If you do not provide the above information, we may not be able to provide you with timely feedback on the results of the consultation, but it will not affect your normal use of PixelPilot or services.
b. When you file a complaint against others or are complained by others, in order to protect the legitimate rights and interests of you and others, we may provide your account/identity information, contact information, and complaint-related content to the consumer rights protection department and regulatory authorities in order to resolve complaint disputes in a timely manner, except where the provision is expressly prohibited by laws and regulations.
1.4 Optimization and improvement of service/experience
use the data you input into the AI, the instructions you issue, the responses generated by the AI, and your access to and use of the product for model training , on the premise that they have been processed with secure encryption technology , are strictly de-identified, and cannot be re-identified as specific individuals , so as to continuously adjust and optimize the model effects and product experience.
1.4 Operation and safety operation/guarantee
1.4.1 Operation and Security
We are committed to providing you with safe and reliable products and usage environment. Providing high-quality and reliable services and information is our core goal. In order to maintain the normal operation of our services and protect the legitimate interests of you, other users or the public from loss, we will collect necessary information for maintaining the safe and stable operation of products or services.
1.4.2 Device Information and Log Information
a. In order to ensure the safe operation, quality and efficiency of software and services, we will collect your hardware model, operating system version number, device identifier (Android such as AndroidID, OAID, iOS such as IDFV, IDFA; different identifiers vary in validity period, whether they can be reset by users and how they are obtained), network device hardware address (device MAC address), IP address, software version number, network access method, type, status, network quality data, operation, use, service logs, and device sensor data (such as accelerometer and gyroscope sensor).
b. In order to prevent malicious programs and ensure operational quality and efficiency, we will collect information about running processes, overall page operation, usage and frequency, page crashes, overall usage, and performance data. We may use your account information, device information, and service log information to determine account and transaction security, conduct identity authentication, identify violations of laws and regulations, detect and prevent security incidents, and take necessary recording, analysis, and disposal measures in accordance with the law.
In order to analyze the statistical indicators of application addition, activation, retention, performance, etc., we may call the clipboard to perform attribution analysis on the relevant statistical information. Please rest assured that during the statistical process, we will not upload any of your private information to our server.
We may use the above network log information to help us count the usage of PixelPilot, troubleshoot problems, and conduct operational analysis, improve and optimize product interaction experience through data statistics.
1.5 Changes in the purpose of collecting and using personal information
Please understand that as our business develops, there may be some adjustments and changes to PixelPilot's functions and services. In principle, when new functions or services are related to the functions or services we currently provide, the personal information collected and used will be directly or reasonably related to the original processing purpose. In scenarios where there is no direct or reasonable connection with the original processing purpose, we collect and use your personal information, and we will inform you again in accordance with the requirements of laws, regulations and national standards through page prompts, interactive processes, and agreement confirmation, and obtain your consent.
1.6 Exceptions to obtaining authorization consent
Please understand that in the following circumstances, in accordance with laws, regulations and relevant national standards, we do not need to obtain your prior authorization to collect and use your personal information:
a. Related to our performance of obligations prescribed by laws and regulations;
b. Directly related to national security and national defense security;
c. Directly related to public safety, public health, and major public interests;
d. Directly related to criminal investigation, prosecution, trial and execution of judgment;
e. To protect your or others' life, property and other major legal rights and interests, but it is difficult to obtain the authorization and consent of the person concerned;
f. Personal information that you disclose to the public on your own initiative; g. Necessary for signing and performing a contract at the request of the subject of personal information;
h. Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
i. Necessary for maintaining the safe and stable operation of the software and related services, such as discovering and handling failures in the software and related services;
j. Necessary for legitimate news reporting;
k. For academic research institutions, when it is necessary to conduct statistical or academic research based on the public interest and provide the results of academic research or descriptions to the outside, the personal information contained in the results shall be de-identified;
l. Other circumstances prescribed by laws and regulations.
We would like to remind you that if information cannot identify you individually or in combination with other information, it does not constitute your personal information in the legal sense. When your information can identify you individually or in combination with other information, or when we use data that cannot be linked to any specific personal information in combination with other personal information of yours, such information will be processed and protected as your personal information in accordance with this Privacy Policy during the period of combined use.
2. How do we use cookies and other similar technologies?
Cookies and similar technologies such as device information identifiers are commonly used technologies on the Internet. When you use PixelPilot and related services, we may use related technologies to send one or more cookies or anonymous identifiers to your device to collect, identify and store information when you visit and use this product. We promise not to use cookies for any other purpose other than the purposes described in this privacy policy. We use cookies and similar technologies mainly to achieve the following functions or services:
2.1 Ensure safe and efficient operation of products and services
We may set authentication and security cookies or anonymous identifiers to help us confirm whether you are securely logged into the service or whether you are experiencing theft, fraud or other illegal activities. These technologies will also help us improve service efficiency and increase login and response speed.
2.2 Help you get an easier access experience
Using this type of technology can help you avoid repeating the steps and processes you go through to fill in your personal information, enter your searches (example: recording conversations).
2.3 Clearing cookies
You can reject or manage cookies and similar technologies through browser settings. Specifically, go to the browser "Settings" page, find the privacy and security settings page, and turn off the settings that allow websites to save and read cookies.
**Please note that the specific method of closing depends on the type of browser you choose. ** Taking Google Chrome as an example, you can refer to the following steps to perform relevant operations:
• Enter the "Settings" page of your browser;
• Click "Advanced" to expand the settings list;
• Click on "Privacy and Security";
• Click "Cookies and other site data";
• Click "Block All Cookies". However, please note that if you disable cookies or similar technologies, you may not be able to enjoy the best service experience and some services may not work properly.
3. Partners involved in data use and transfer and disclosure of personal information
3.1 Partners involved in data use
3.1.1 Principles
a. Legal principle: Data usage activities in the process of cooperation with partners must have a legitimate purpose and comply with the legal basis. If the use of information by the partner no longer complies with the legal principle, it should no longer use your personal information, or use it after obtaining the corresponding legal basis.
b. Principle of legitimacy and minimum necessity: Data use must have a legitimate purpose and should be limited to what is necessary to achieve that purpose.
c. Security and Prudence Principle: We will carefully evaluate the purpose of our partners’ use of data, conduct a comprehensive assessment of their security capabilities, and require them to comply with the legal agreement on cooperation.
3.1.2 Entrusted processing
In the scenario of entrusting the processing of personal information, we will sign relevant processing agreements with the entrusted partners in accordance with the law and supervise their personal information usage activities.
3.1.3 Joint processing
For scenarios where personal information is jointly processed, we will sign relevant agreements with partners in accordance with legal provisions and stipulate our respective rights and obligations to ensure compliance with relevant legal provisions and protection of data security in the process of using relevant personal information.
3.1.4 Scope of partners
If specific functions and scenarios involve services provided by our affiliates or third parties, the scope of partners includes our affiliates and third parties.
For details, please see : Third-party Information Sharing List
3.1.5 Data usage for advertising and promotion
a. Advertising push and delivery: In order to implement advertising and promotion and related analysis services, and to optimize and improve the effective reach of advertising and promotion, the following partners need to use de-identified or anonymized device, network, channel information, location and tag information:
● Advertisers/promoters, or partners providing advertising, promotion and related analysis services;
● Partners who cooperate with advertisers/promoters to provide advertising, promotion and related analysis services.
b. Statistical analysis: Partners that conduct advertising and promotion and provide related analysis services may need to use your device, network, advertising and promotion click, browsing, display and conversion data to analyze, measure and improve the effectiveness of advertising and promotion services.
c. Partners' use of information: Advertising and promotion partners may combine the above information with other data they have legally obtained to optimize advertising and promotion effects. We will require them to use the information in accordance with the principles of legality, legitimacy and necessity to protect the legitimate rights of users from infringement.
3.1.6 Providing information for security and statistical analysis
a. Ensure safe use: We attach great importance to the security of accounts, services and content. In order to protect the account and property security of you and other users and protect your and our legitimate rights and interests from unlawful infringement, our partners may use necessary equipment, accounts and log information.
b. Analyze product status: In order to analyze the usage and performance of our products, our partners may need to use information such as product usage (crashes, flash backs), device identification information, and overall application installation and usage.
3.2 Transfer
As our business continues to develop, we may merge, acquire, or transfer assets, and your personal information may be transferred as a result. When the aforementioned changes occur, we will require the successor to continue to perform the obligations of a personal information processor in accordance with laws and regulations and security standards no less stringent than those set forth in this Privacy Policy. If the successor changes the original processing purpose or method, we will require the successor to obtain your authorization and consent again.
3.3 Public
a. We will not disclose your personal information unless it is in compliance with national laws and regulations or with your consent. When we disclose your personal information, we will adopt security protection measures that meet industry standards.
b. When announcing penalties for illegal accounts or fraudulent behavior, we will disclose the information of the relevant accounts.
3.4 Personal information that is exempted from consent for provision and disclosure in accordance with the law
Please understand that in the following circumstances, in accordance with laws, regulations and national standards, we do not need to obtain your authorization or consent to provide or disclose your personal information to our partners:
a. Necessary to enter into or perform a contract at your request;
b. Necessary for the performance of statutory duties or obligations;
c. Directly related to national security and national defense security;
d. Directly related to criminal investigation, prosecution, trial and execution of judgment;
e. Necessary to respond to public health emergencies or to protect the life, health and property safety of natural persons in emergency situations;
f. Carry out news reporting, public opinion supervision and other activities for the public interest and process personal information within a reasonable scope;
g. Process your personal information that you have disclosed on your own or that has been legally disclosed in accordance with relevant laws and regulations;
h. Collecting personal information from legally publicly disclosed information;
i. Other circumstances prescribed by laws and administrative regulations.
4. How we store personal information
4.1 Storage period
We are committed to doing our utmost to protect the security of your personal information and will only retain your personal information for the period necessary to provide PixelPilot services and will not retain it beyond the necessary principle. For example:
● We will retain the information you input, feedback, etc. and use it to provide you with continuous business functions until you withdraw, delete or cancel your account.
● If you cancel your account, actively delete your personal information, or after the necessary period has expired, we will delete or anonymize your personal information, except in the following circumstances:
● Comply with the information retention requirements of laws and regulations.
● The deadline needs to be reasonably extended for financial, auditing, dispute resolution, etc. purposes.
5. How we protect the security of personal information
5.1 We attach great importance to the security of your personal information and will endeavor to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information you provide from being improperly used or accessed, disclosed, used, modified, damaged, lost or leaked without authorization.
5.2 We have adopted security measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, used or modified without authorization, and to avoid data damage or loss.
5.3 We have taken all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless the retention period needs to be extended or is permitted by law.
5.4 Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. We will do our best to ensure the security of the personal information you provide to us.
5.5 Please be aware and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to not disclosing your account password and related personal information to others.
5.6 We will formulate emergency response plans and immediately activate them when user information security incidents occur, and strive to prevent the impact and consequences of these security incidents from expanding. Once a user information security incident (leakage, loss) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you. We will promptly inform you of the relevant situation of the incident in the form of push notifications, emails, etc. When it is difficult to inform you one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of relevant regulatory authorities.
5.7 Once you leave [PixelPilot] and related services, browse or use other websites, services and content resources, we will have no ability and direct obligation to protect any personal information you submit on software or websites other than [PixelPilot] and related services, regardless of whether your login, browsing or use of the above software or website is based on the link or guidance of [PixelPilot].
6. Exercising your personal information rights
We attach great importance to your management of personal information, and do our best to protect your rights to access, copy, correct, supplement, delete, withdraw consent, cancel your account, file complaints, and set privacy functions, so that you can protect your privacy and information security.
6.1 Change or withdrawal of the scope of authorization
turn off the photo album (storage), change the scope of consent or withdraw your authorization in the operating system of the device itself .
Specifically, you can do this in the following ways:
Android: System Settings - Application Settings - Application Management - Search or find PixelPilot - Permission Management - Select the corresponding permission - Close
IOS: System Settings - PixelPilot - Select the corresponding permissions - Close
Please be aware that the specific closing method may vary depending on the device model and system version you use. Please understand that after you perform the above operations, we will no longer be able to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer collect information related to these permissions, but it will not affect the personal information processing previously carried out based on your authorization.
6.2 Review, copy, correct, supplement, and delete your personal information
You can review, copy, correct, supplement or delete your personal information in the following ways:
a. Check/correct/supplement account information: Click on the avatar account area to perform the operation
b. View/copy/delete historical conversations: Click the dialog box - click a single conversation - delete *If you cannot complete the operation through the above methods, you can contact us at contact@picit.ai
6.3 Feedback and Complaints
or reports accordance with our publicized system . If you or other authorized entities have any claims, requests or questions about the exercise of personal information rights granted by relevant laws and regulations, or if you have any opinions or you believe that your personal information rights may be infringed, or if you find clues of infringement of personal information rights, you can contact us at ( contact@picit.ai ). We will review the issues involved as soon as possible and respond within fifteen working days after verifying your user identity.
6.4 Access to Privacy Policy
Regarding the privacy policy, you can access it on the PixelPilot web version or Picit.App's "My--Settings--About PixelPilot--Privacy Policy".
6.5 Cessation of operations and notification to you
If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations by individual delivery or announcement, and delete or anonymize your personal information held.
7. Minors Clauses
We attach great importance to the protection of personal information of minors.
7.1 If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using this product and related services.
7.2 If you are a minor under the age of 14 ("Child"), you need to obtain the consent of your guardian before using PixelPilot and related services.
7.3 If you are the guardian of a minor under the age of 14, you should read and agree to this Privacy Policy for your ward before using PixelPilot and related services.
7.4 We will not actively collect personal information of minors (children) under the age of 14. If we discover or receive feedback that we have automatically collected personal information of children without the prior consent of their guardians, we will try to delete the relevant information as soon as possible.
7.5 If you are the guardian of a minor, if you have other questions about the personal information of the minor under your guardianship, please contact us through the contact information published in Article 9 of this Privacy Policy.
8. Privacy Policy Amendments and Notifications
8.1 In order to provide you with better services, PixelPilot and related services will be updated and changed from time to time. We will revise this Privacy Policy from time to time. These revisions will constitute part of this Privacy Policy and have the same effect as this Privacy Policy. Without your explicit consent, we will not reduce your rights under this Privacy Policy currently in effect.
8.2 After this Privacy Policy is updated, we will issue an updated version on PixelPilot and remind you of the updated content through official website announcements or other appropriate means before the updated terms take effect, so that you can keep up to date with the latest version of this Privacy Policy.
9. Contact Us
9.1 If you have any questions or suggestions about this Policy or your personal information during your use of PixelPilot, you can send them to ( contact@picit.ai ). We will promptly respond to your complaints and reports after verifying and authenticating your user identity.
9.2 If you have any questions, comments or suggestions about the content of this Privacy Policy, you can contact us through the following means :
Contact Email: contact@picit.ai
We will review the issue as soon as possible and respond within fifteen working days after verifying your user identity.
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